(4.0 / 5)1990+ Ratings

Lightingnewyork.com Reviews

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Overall Rating

4.0
13 Reviews
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About Lightingnewyork.com

Lightingnewyork.com is a premier online retailer of lighting fixtures and home decor, offering an extensive range of products from top brands. Their collection includes chandeliers, pendant lights, wall sconces, lamps, and ceiling fans, suitable for various styles and budgets. The website is user-friendly and offers a smooth shopping experience with easy navigation and secure payment options. With over 30 years of experience in the industry, Lightingnewyork.com is a trusted source for high-quality lighting solutions for both residential and commercial projects.

Lightingnewyork.com Pros & Cons

Pros of lightingnewyork.com:

  • Wide Selection: Offers a vast array of lighting fixtures and home decor products from over 150 top brands.
  • User-Friendly Website: Provides a smooth shopping experience with easy navigation and secure payment options.
  • Guarantees and Policies: Features a 150% price match guarantee, free returns, and a 30-day warranty.
  • Customer Service: Available via live chat or email, with a team available 7 days a week for assistance.
  • Fast Shipping: Offers free shipping on orders over $49.

Cons of lightingnewyork.com:

  • Customer Service Issues: Some customers have reported poor and unprofessional service, including defensive customer service representatives.
  • Quality Concerns: There have been complaints about the quality of products, including issues with materials and manufacturing.
  • Return Policy Issues: Some customers have experienced difficulties with returns, including being charged for return shipping and encountering delays in receiving credits.
  • Misleading Advertising: There have been allegations of deceptive advertising, including misleading product descriptions and specifications.
  • Compatibility Issues: Some products have been found to be incompatible with certain dimmer systems, leading to customer dissatisfaction.

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Lightingnewyork.com Customer Reviews (13)

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Stephan Thalberg
Stephan Thalberg
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Feb 12, 2023
Christina Sanger
Christina Sanger
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Feb 11, 2023
Matthias Ebersbach
Matthias Ebersbach
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Feb 10, 2023
Victoria Morton
Victoria Morton
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Feb 10, 2023
Jennifer McAllister
Jennifer McAllister
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Feb 9, 2023
Amelie Hancock
Amelie Hancock
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Feb 8, 2023
Alfred Sharp
Alfred Sharp
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Feb 8, 2023
Nicholas Newton
Nicholas Newton
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Feb 8, 2023
Robert Bishop
Robert Bishop
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Feb 7, 2023
Morgan Sims
Morgan Sims
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Feb 6, 2023

Lightingnewyork.com Customer’s Q&A

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Lightingnewyork.com Features and Benefits

Key features and benefits of lightingnewyork.com include:

  • Marketplace of top lighting brands
  • Abundance of styles, types, and shapes of lighting solutions
  • High-quality finishes and designs
  • Home decor, furniture, kitchenware, and more available through their catalog
  • 110% price match guarantee
  • Affordable prices
  • Available worldwide
  • 30-day warranty
  • Free returns
  • Free shipping on orders over $49

These features make lightingnewyork.com a one-stop shop for all home lighting needs. The website also offers a "LIGHTfinder" function to help customers determine which option will work best for their space and needs. The customer service is available via live chat or email at customercare@lightingnewyork.com from Monday to Friday, 8am to 12am EST, and Saturday to Sunday, 9am to 12am EST. Enjoy shopping at Lighting New York!

Lightingnewyork.com Pricing

Lighting New York offers competitive pricing on all brands, with the option to call a lighting expert 7 days a week, 8am to midnight, for the best deals. They also provide promotions, including up to 75% off on open box items and a 110% price match guarantee.

About Lightingnewyork.com Payment Method?

Lightingnewyork.com accepts a variety of payment methods including all credit card types, PayPal, and money transfers. All prices listed on the site are in U.S. Dollars. It is important to note that checks or money orders are not accepted, and customers are advised not to send cash.

Lightingnewyork.com FAQs

FAQ

Lightingnewyork.com Alternatives

Based on the provided sources, here are some top alternatives to lightingnewyork.com:

  1. Visual Comfort - With 505.29K visits and a 42 authority score, it is a significant competitor.
  2. LightingDirect.com - With 77.18K visits and a 39 authority score, it is another notable alternative.
  3. Progress Lighting - Known for its full line of indoor and outdoor lighting options, it is a well-established brand.
  4. Boob Light Alternatives - Various alternatives under $100, such as powder blue hue lights, white globe lights, and milk glass fixtures, are available.

For more specific competitors in the retail industry, refer to the list of competitors for Lighting New York, which includes Bicho Mania, Turkey Hill Minit Markets, and PHILIP PELUSIÂ SALONS.

FAQ

How To Open A Lightingnewyork.com Account?

To open an account on lightingnewyork.com, follow these steps:

  1. Visit the Lighting New York website.
  2. Click on the "Pro Program" link at the top of the page.
  3. Click on the "Apply" button.
  4. Fill out the application form with your personal information and business details.
  5. Click on the "Continue" button to proceed.
  6. You will be asked to verify your information. Once verified, your account will be created.

Remember, your password must be a minimum of 8 characters and contain at least one uppercase letter, one lowercase letter, one number, and one special character. If you need any assistance, you can contact their customer service via live chat or email at customercare@lightingnewyork.com. They are available from Monday to Friday, 8am to 12am EST, and Saturday to Sunday, 9am to 12am EST. Enjoy shopping at Lighting New York!

FAQ

About Lightingnewyork.com Popular Products and Services?

Lightingnewyork.com is known for a wide range of lighting fixtures and home decor products. Popular products include ceiling lights, wall lighting, outdoor lighting, and lamps. The site also offers furniture and decorative accents like area rugs, pillows, vases, and mirrors. Customers can shop by room or style, finding items for bathrooms, bedrooms, dining rooms, and more. For those seeking advice, lighting experts are available to provide recommendations and design tips.

FAQ

About Lightingnewyork.com Prices and Cost?

Lightingnewyork.com offers a 150% price match guarantee and risk-free returns. Customers can call for the best pricing on all brands. The website features sales such as the Spring Refresh Sale with up to 50% off on lighting, decor, and more. Additionally, there are specific discounts on brands like Crystorama and on categories such as outdoor lighting and fans. For detailed pricing, quoting, and recommendations, customers are encouraged to contact the expert team available 7 days a week.

FAQ

What brands are available on Lightingnewyork.com?

Lightingnewyork.com features over 150 top brands in lighting and home decor. Customers can find a diverse selection of products from well-known names such as Crystorama, Elk Lighting, Hudson Valley, Kichler, and Savoy House. The site also offers items from Innovations Lighting, Justice Design, Quoizel, Uttermost, and Visual Comfort among others. These brands are backed by the site's 150% price match guarantee and a commitment to a risk-free, hassle-free shopping experience.

FAQ

What are the top lighting brands on Lightingnewyork.com?

Among the top lighting brands featured on Lightingnewyork.com are Hammerton Studio, Harp and Finial, Hinkley, HomePlace by Capital Lighting, House of Troy, Howard Elliott Collection, Hubbardton Forge, and Hudson Valley. These brands are recognized for their quality and design, offering a wide range of lighting solutions for various preferences and styles.

FAQ

What is the return policy for Lightingnewyork.com products?

Lightingnewyork.com offers a 30-day return policy for all products purchased online. The product must be in its original condition and packaging, and customers are responsible for the return shipping costs
FAQ

What payment methods does Lightingnewyork.com accept?

Lightingnewyork.com accepts payments through major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and Amazon Pay.
FAQ

How much does shipping cost for Lightingnewyork.com products?

Lightingnewyork.com offers free standard shipping for all orders over $49 within the contiguous United States. For orders under $49, standard shipping is a flat rate of $5. For international shipping, prices vary depending on the destination.
FAQ

How long does it take to receive Lightingnewyork.com products after ordering?

Lightingnewyork.com products are shipped within 1-3 business days of ordering. Standard shipping takes an additional 2-7 business days for delivery within the contiguous United States.
FAQ

Lightingnewyork.com Return Policy?

Lightingnewyork.com provides pre-paid returns on items able to ship via FedEx/UPS within 30 days of receipt from within the 48 Contiguous United States. However, this does not apply to Alaska, Hawaii, and Puerto Rico. The policy excludes international orders, custom items, closeout or clearance items, and oversize or freight items. As for shipping, the website offers free shipping on orders over $49. It's important to note that the return and shipping policies are subject to change, and customers should review the most current policy details on the Lightingnewyork.com website.

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